Testimonials From Clients Who Chose Grassroots for their Home Upgrades & Renovations

Read treasure trove of first-hand reviews from clients who have experienced our custom home design and build services in Ottawa. Uncover authentic insights into what makes us stand out in a competitive construction market and discover why clients choose Grassroots for their home remodeling. As you consider your next project, let the voices of our satisfied clients guide and inspire you.

A Testament to Quality and Craftsmanship

Each testimonial here reflects our unwavering commitment to quality and exceptional craftsmanship. Our clients share their personal journeys, from conceptual designs to the completion of their dream spaces. Their stories illustrate not just the beauty and functionality of the finished projects, but also the smooth and rewarding process they experienced along the way.

Why Choose Us?

Our clients’ testimonials highlight several key aspects that set us apart from other design and build firms in Ottawa. Here’s what makes us the preferred choice for so many:

It was a pleasure working with Grass Roots Design from start to finish.  Emma understood, created and delivered on my vision of melding the warmth and character of my 1920s home, with open, bright, clean form and function of modern design.  Emma has an incredible ability to understand your needs for your space and an eye for every detail.  The entire team has a strong ability to take problems in stride and always find a solution.  The team takes great pride in delighting their clients.

Kristine Emmett

Emma and her team redesigned our entire ground floor and basement family room, including a full bathroom. We found her to be insightful, creative and engaged. She worked hard to understand our requirements and provided a professional guidance where we needed it. The result was an open, livable space for our family that suited our style perfectly. It was like getting new house. Absolutely worth it.

Mia Raymond

We hired Grassroots Design a little over 5 years ago to redo the bathroom in the house we had just purchased.

We were so impressed with Emma and her team and the work that they did!

The project was on time, on budget and the end result exceeded our expectations.  The crew and Emma were such a pleasure to work with.  The design, workmanship and finishing touches are what really makes their work stand out.  We also ended up having the team change all of the molding in the house and finish our kitchen.  We loved it all then and still, years later, love it just as much and regularly comment on the lasting beauty and quality of the work we had done.  We are so glad we took all of Emma’s suggestions and hired Grassroots Design.  I never hesitate to recommend them to anyone who is looking to renovate or to consult.

Marie Eve Couture

When we bought our circa 1970 home, we knew we wanted to make changes but didn’t know where to begin. From the first day I met Emma (and Johanna), however, I knew I would be in good hands. Emma took the time to listen to what we wanted and then presented us with ideas that would fulfill our wishes. The result was a complete transformation of the entire first floor – opening up the rooms so that instead of two cramped dining areas and two sitting areas, we now have an elegant, spacious and light-filled kitchen that flows into a dining area with lots of room for entertaining. The old formal dining room at the front became our bright, beautiful, and functional home office – a huge improvement over the dark basement area that used to house the workspace.

In addition to providing the design for our home, the Grassroots team did all of the renovations and coordinated the many moving parts including the purchase of materials, electrical and plumbing work, painting, installations, permits, etcetera so that everything happened on time, on budget, and in the correct order and I never had to think about it. They also designed and built custom pieces for my home, adding beautiful and unique touches. Grassroots transformed a tired, dated space into a home that my husband and I love coming home to every day.

My experience with Emma and Grassroots was exceptional and I am looking forward to having them back this year to redesign and renovate our main bathroom. I would not hesitate to recommend them to anyone who is thinking of improving their living space!

Catherine Green

After working with Emma and her team on two separate renovations projects, I recommend Grassroots Design + Build without any hesitation. First, the team tackled a tiny, tired bathroom and transformed it into a large, spa-like bathroom with laundry without meaningfully sacrificing space from adjacent bedroom. Emma then transformed our dark, unfinished basement into a warm, light-filled family living space with tons of storage. Emma is a gem – she listens intently to your needs, cares deeply about each project, and finds creative solutions to make spaces both functual and beautiful. Her ethos reaches every member of her crew — respectful and professional with incredible attention to detail with great craftsmanship.

Sarah Schmidt